Shipping Policy

Do you offer free shipping?

YES! Shipping is free when you purchase $75 or more during checkout.  

When can I expect my item to arrive?

Our items are shipped within 7 - 10 business days. You will receive a tracking number in your order confirmation by email or in messenger.  Packages are sent First Class Priority Mail or Priority Mail, which should arrive within 1 - 3 business days according to the USPS website.

Please note:  If you place an order that includes Pre-Sale, Personalized or Printed items, your entire order will be delayed until the Pre-Order arrives {approximately 2 weeks}.  We suggest checking out with Pre-Sale items separately.

What if my package says delievered but I didn't receive it?

Once it leaves the Bella Lilly Warehouse, it is no longer our responsibility.  Please contact your local post office. At USPS all of the employees have GPS scanners and can help you locate where your package was delivered. You can file a claim online with USPS.